Banner Icon Cancellation Policies

Cancellation Policies 

Please select Summer, Winter, Fall/Spring, or Mini Camps above for a detailed Cancellation Policy for each program.

Fall/Spring Programs

Cancellations by Participants

As per the registration’s waiver form, cancellations received by True North Sports Camps in writing, for each registered athlete: 

  1. in excess of 1 month in advance of the camp or clinic start date: a refund will be issued, subject to a $35 cancellation fee.
  2. in excess of 2 weeks in advance of the camp or clinic start date: a refund will be issued, subject to a $50 cancellation fee.
  3. in excess of 1 week in advance of the camp or clinic start date: a refund will be issued, subject to a $75 cancellation fee.
  4. less than 1 week in advance of the camp or clinic start date: a refund will be issued, subject to a $100 cancellation fee.
  5. within 48 hours of the camp or clinic start date: no refund will be issued.

Cancellations by True North

In the event True North has to cancel all or part of a program, for any reason whatsoever, the following credit / refund policy will apply:

  1. Partial session cancellation (i.e. inclement weather presents itself mid-way through a session one week) = no credits or refunds provided
  2. 1 - 2 full sessions cancelled = a credit for the cancelled sessions will be provided
  3. 3 or more full sessions cancelled = families can elect to receive either a credit or refund for the cancelled sessions
  4. Spring Training Only = we'll be providing credits if 1-day is cancelled, if both days are cancelled families can elect to receive either a credit or refund for the cancelled sessions

Please note that credits are transferable among siblings, can be used for any of our future programs and never expire.

Please note that there are no fees to transfer programs and credits are offered for cancelled registrations without any deductions.